Wtmurl (operating under the WTM design studio) respects your privacy. This policy explains what personal data we collect, why we collect it, and how you can control your information when you visit our website or use our technical drafting, 3D modeling, and architectural visualization services.

1. Data We Collect

• Information you provide: name, email address, phone number, and any messages you send through our contact forms or project inquiries.
• Technical data: browser type, device information, IP address, pages visited, and time spent on the site. This is collected via cookies and similar tracking technologies.
• Analytics data: aggregated usage statistics to help us improve our website and services. We use a third-party analytics provider that may process anonymized data.

2. How We Use Your Data

• To respond to your inquiries and provide quotes for drafting, modeling, or visualization projects.
• To communicate about project milestones, revisions, and deliverables.
• To improve our website content and user experience based on usage patterns.
• To comply with legal obligations and protect our rights.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies to understand how visitors interact with our pages. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate our website and deliver services (e.g., hosting provider, email delivery service, analytics platform). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data may be kept for up to 5 years after project completion for reference and legal compliance.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us using the details below. We will respond within 30 days.

7. Contact for Privacy Requests

If you have questions about this policy or wish to make a data request, please contact us:

• Email: info@wtmurl.com
• Phone: +27(58)7818978
• Address: 6545 Tumelo Haven

8. Anti-Misrepresentation

Wtmurl does not make false, misleading, or deceptive claims. We do not fabricate endorsements, create fake urgency, or misrepresent our affiliation with any brand or institution. All project outcomes described on this site are based on actual work performed by our team. We do not guarantee specific results without a written agreement.

9. Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.